Overview “Voicemail”, a VoiceMailTel feature

INUNDATED WITH VOICEMAIL? You’re not alone. With VoiceMailTel’s Voicemail feature, you won’t feel hounded by messages anymore. You’ll regain control.

The Voicemail feature is like a virtual secretary that takes your messages. But it’s more than that. It also tells you when you have new messages, then allows you to check them by phone, e-mail or online.

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Price and rates


Voicemail feature opportunities

You get tools to manage your messages. It’s way more than regular voicemail. You can receive your  voicemail messages by e-mail or check them online. Forward  messages via e-mail to cut out unnecessary calls. You can even save important voicemail messages on your computer. Imagine you can manage voicemail away from the phone.

You get convenience. Convenience means being able to dial one number to access voicemail messages left on all your phone lines (home, office and cellular phones). It also means you don’t have to waste time checking to see if you have new messages. The VoiceMailTel Message Notification service tells you when you have new messages.

You’re in control. Set up your system so voicemail messages go to the right people. You can make mailboxes for each of your employees’ extensions, each with a customized auto-attendant. Use your VoiceMailTel online portal to make voicemail management convenient for you.

Skip Intro. Normally a caller hears the mailbox greeting, than “Please leave a message after the tone”. With Skip Intro turned on, the caller hears only the mailbox greeting then the beep.

Don’t wait for the Tech department to set it up. You can do it yourself. It’s simple.

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How Voicemail works for your business

With VoiceMailTel’s voicemail feature you’re equipping yourself to effectively manage your messages. Lots of them. You act professionally.


How does the Voicemail feature work?

  • It’s like a virtual secretary that takes your messages.
  • It also tells you when you have new messages.
  • You can check your voicemail messages by phone, e-mail or online.
  • When you are unable to answer, callers can leave you a message in your mailbox.
  • Message delivery options include e-mail, a personal online account and directly to your phone.
  • When you choose voicemail delivery by e-mail, new messages will be sent to you as audio attachments. Listen to them on your computer, then save the important ones.
  • Accessing your messages by phone is as easy as calling your VoiceMailTel main number from anywhere in the world.
  • All mailboxes are password-protected. That means only you and your employees can access them.



What is the Voicemail feature?

The Voicemail feature is like a virtual secretary that takes your messages. But it’s more than that. It also tells you when you have new messages, then allows you to check them by phone, e-mail or online. You can even be notified of new messages as they arrive.

How do I access my voicemail by telephone?

For Digital Phones connected to VoiceMailTel service

  • Press *
  • Wait for the message to start
  • Press 1
  • Enter your extension
  • Enter your password
  • Select the desired option

For other devices (cell or analogue phones)

  • Call your company’s main phone number
  • Press *
  • Wait for the menu
  • Press 1
  • Enter your extension
  • Enter your password
  • Select desired option


How can I access my voicemail from an internet browser?

Log onto your online account using the online portal. Set up your account so that voicemails are stored in your mailbox as .wav audio attachments.

Then you can simply log in and play the files or save them on your computer. You can access your online account from any web browser.


How can I view my voicemail activity?

To view your voicemail activity:

  • Log into your account using the online portal.
  • Click the Inbox link.
  • Messages for your extension are listed.
  • To listen to a voicemail, select the play option next to the message.

How can I check my voicemail with my VoiceMailTel account when I am travelling abroad?

Use your virtual calling card by dialing your VoiceMailTel number, then select the voicemail option.

You can also have voicemails sent to your e-mail account.

How can I modify my voicemail notification?

  • Log into your portal account.
  • Click the Call Routing link.
  • Click option 5, Voicemail Notification.
  • In the Voicemail Notifications section, enter the notification address.
  • Click Save.

Can you help script my voicemail recordings?


We can help you with professional and powerful voicemail scripts and recordings.

Can I listen to my voicemails as soon as I’m notified?


Once you get a notification, just log into your online portal account or open your e-mail and then open the voicemail.

How many messages can I receive?

Each extension can handle up to 500 voicemails, with a storage time limit of 3 months.


How do I forward voicemails to other people?

Forward them the same way as an e-mail message.

You can also forward voicemails stored in your online account.


Can I get a second mailbox?

Yes. The number of mailboxes you get differs by plan.

  • Start plan: you get 5 extensions with 5 mailboxes
  • Basic plan: you get 10 extensions with 10 mailboxes
  • Advanced plan: you get 15 extensions with 15 mailboxes

You can order more extensions at any time.

How long can a message be?

Voicemails can be up to 5 minutes in length.

Contact us today to find out more about VoiceMailTel’s Voicemail feature.

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