Smart businesses are asking what’s driving the rush to the cloud—and they’re getting solid answers. Below you can find the 5 reasons why so many businesses are moving communications to the cloud today:
By hosting a phone system over the Internet, businesses are charged on an “as needed” basis, paying only for what they use. That makes cloud-based communication systems especially cost-effective for small businesses—eliminating the need to pay for the installation and maintenance of a traditional phone system.
Whether a business is growing, moving or sizing down, the cloud provides the flexibility and scalability the business needs now and in the future. And with cloud-based systems, businesses can access and add new features without any new hardware requirements.
With cloud communications, service is outsourced, and upgrades are deployed through automatic software updates. This allows organizations to stay focused on their business and leave the upgrades to the cloud communications vendor.
4. Disaster recovery
With cloud communications, businesses can get up and running quickly after a disaster, or in some cases, continue running the entire time. Some reroute calls to remote locations and cell phones. Others rely on remote access to voicemail or use cloud-based auto attendants continue taking calls and providing information. It’s a hard-to-resist combination of reliability, resiliency and redundancy.
Easy to use interface. With a cloud-based interface, it’s easy for employees to talk, chat, collaborate and connect anytime through a single platform.
UNIFIED COMMUNICATIONS SURVEY HIGHLIGHTS
The number-one unified communications device used by respondent businesses is the smartphone, ahead of traditional computing devices such as laptop and desktop computers
Web- and video-conferencing and text messaging are increasingly becoming part of businesses’ unified communication types, reflecting changing user behavior
By early 2016, 93 percent of respondents plan to implement video conferencing into their unified communication solution
When choosing a unified communications supplier, enterprises surveyed ranked product reliability and technology innovation as the most important criteria
The most important criterion to survey respondents when selecting a cloud/hosted provider is security levels