Virtual Extensions - FAQ

What is the Virtual Extensions feature?

You can give callers automated company and service information using voice mailboxes. This is particularly practical as a sales and marketing tool.

What is Virtual PBX?

A Virtual PBX is an affordable alternative to the high cost of buying and maintaining a hardware-based PBX system. It does not require any new equipment.

When you sign up with VoiceMailTel, you get your own toll-free or local number to use as your main business number. When multiple callers dial your number simultaneously they are forwarded to extensions and mailboxes.

You can transfer callers to different extensions, which can be assigned to employees and departments, regardless of location.

You can redirect calls to different numbers at any time, or have calls automatically routed to different numbers in a fixed order.

You can also assign direct-dial numbers to individual extensions providing your employees and/or departments with their own numbers.

Can I have different extensions and mailboxes?

Yes.

VoiceMailTel's Virtual Extensions give you a complete automated system with voice prompts, extensions, menus, and submenus.

Best of all, it comes with unlimited minutes between extensions.

Read about our other great features that help businesses grow.