Directory by Name - FAQ

What is the Directory by Name feature?

The VoiceMailTel Directory by Name feature is a low-cost alternative to expensive phone systems. But your callers will never know the difference.

With your Directory by Name, callers dial the first 3 letters of a name, and are then given matching names and extensions.

Is it difficult to set up the Directory by Name feature?

No.

The directory is auto-generated, making the setup time very short.

How many names can I enter in my Directory by Name?

You can add as many names as there are extensions.

How do I manage Directory by Name?

It’s very easy.

Access your VoiceMailTel portal.
Go to System.
Go to Directory by Name.
Enter the employee or department for each extension.
The Directory by Name will match these to caller requests.

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