Directory by Name - FAQ

What is the Directory by Name feature?

The VoiceMailTel Directory by Name feature is a low-cost alternative to expensive phone systems. But your callers will never know the difference.  

With your Directory by Name, callers dial the first 3 letters of a name, and are then given matching names and extensions.

Is it difficult to set up the Directory by Name feature?

No.

The directory is auto-generated, making the setup time very short.

How many names can I enter in my Directory by Name?

You can add as many names as there are extensions.

How do I manage Directory by Name?

It’s very easy.

• Access your VoiceMailTel portal.
• Go to System.
• Go to Directory by Name.
• Enter the employee or department for each extension.
• The Directory by Name will match these to caller requests.

Contact us today to find out more about VoiceMailTel's Directory by Name feature.