Call Queue - How it works

Nobody likes to be put on hold, so VoiceMailTel's Call Queue feature lets you give your callers the choice of staying on hold or getting out. When they're placed on hold, your callers get prompted to leave a voicemail, back up to the previous auto attendant or continue to wait on the line.

For sales, customer support or other departments with heavy call traffic, Call Queue ensures that your calls get answered in the order they were received and that callers won't stay on hold forever.