Call Forwarding - FAQ

What is the Call Forward feature?

Call Forward is also known as Find Me or Follow Me.

While callers are on hold listening to music, this feature locates you on your home, office, or cellular phone and delivers the call.

With the VoiceMailTel Voicemail Manager you can choose the days and hours that you’ll take calls at different numbers.

You give the impression of a single office, even if you and your employees are in different locations.

How do I enable the Call Forward feature?

For a Digital Phone Line

• Press *
• Wait for the menu
• Press 2
• Press 1 and enter the destination phone number (include 1 and the 3-digit area code)
  

For other devices (cellular or analogue phones)

• Call your main company phone number
• Press *
• Wait for the menu
• Press 2
• Enter your extension
• Enter your password
• Enter the destination phone number (include 1 and the 3-digit area code)

How does simultaneous Call Forwarding work?

You set the system to forward your incoming calls to 3 different phone numbers at the same time.

Can I have my VoiceMailTel number forwarded to a different phone during off-hours?

Yes.

You simply change your call forward settings for the day of the week and the time of day.

Can I turn off the call display when a call is forwarded?

No.

When a call is forwarded to you, the name or/and number of the caller will be displayed on your phone.

What do I do when calls are forwarded to me?

When a call is forwarded to you, your phone display tells you who is calling.

If you do not answer the call, the call is forwarded to a second number—or the caller will be able to leave a message on your voicemail.

Contact us today to find out more about VoiceMailTel's Call Forward feature.

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