Call Forwarding

Overview

NOT IN THE OFFICE? MAKE THE SALE ANYWAY. VoiceMailTel’s Call Forward feature means no more waiting by the phone and no more missed calls.

The Call Forward feature allows you to transfer your calls to another phone number. You decide when you want calls forwarded. You decide where the calls go.

You’re in charge. Work from home, work from the office, work on the road. With the VoiceMailTel Call Forward feature you work from wherever you want.

You’re open for business. Forward calls from your business number to any phone number you want. Anywhere. With Call Forward, you send calls to your home phone, office phone, cellphone even a voice mailbox.

You can share. Can’t take that call while you’re out of the office? Forward calls to someone else who can. With Call Forward, it doesn’t have to be you.

ALSO KNOWN AS FIND ME / FOLLOW ME, the call forward feature allows calls to be routed to multiple numbers at the same time as well as to a sequence of different numbers. Calls can also be scheduled to go to different phone numbers at different times of the day.

DON’T WAIT FOR THE TECH DEPARTMENT to set it up. You can do it yourself. It’s simple, with VoiceMailTel’s Call Forward feature.

 

How it works

WITH VOICEMAILTEL’S CALL FORWARD, you give the impression of a single office, even if you and your employees are in different locations. You get the flexibility to out of the office. And your callers still reach a live person. You look professional.

What is Call Forward?

  • Call Forward enables you to send your calls to another number.

How does Call Forward work?

  • While callers are on hold listening to music, the Call Forward feature locates you on your home, office or cellular phone and delivers the call.
  • When a call is transferred to you, your phone display tells you who is calling.
  • If you don’t answer, the call is forwarded to a second number or the caller has the option of leaving a message on your voicemail.
  • Call Forward settings are easy to change. You can do it yourself, as often as you want.

 

FAQ

What is the Call Forward feature?

Call Forward is also known as Find Me or Follow Me.

While callers are on hold listening to music, this feature locates you on your home, office or cellular phone and delivers the call.

With the VoiceMailTel Voicemail Manager you can choose the days and hours that you’ll take calls at different numbers.

You give the impression of a single office, even if you and your employees are in different locations.


How do I enable the Call Forward feature?

For a Digital Phone Line

  • Press *
  • Wait for the menu
  • Press 2
  • Press 1 and enter the destination phone number (include 1 and the 3-digit area code)

For other devices (cellular or analogue phones)

  • Call your main company phone number
  • Press *
  • Wait for the menu
  • Press 2
  • Enter your extension
  • Enter your password
  • Enter the destination phone number (include 1 and the 3-digit area code)


How does simultaneous Call Forwarding work?

You can set the system to forward your incoming calls to 3 different phone numbers at the same time.


Can I have my VoiceMailTel number forwarded to a different phone during off-hours?

Yes.

You simply change your call forward settings for the day of the week and the time of day.


Can I turn off the call display when a call is forwarded?

No.

When a call is forwarded to you, the name or/and number of the caller will be displayed on your phone.


What do I do when calls are forwarded to me?

When a call is forwarded to you, your phone display tells you who is calling.

If you do not answer the call, the call is forwarded to a second number or the caller will be able to leave a message on your voicemail.

 

Contact us today to find out more about VoiceMailTel’s Call Forward feature.

Read about our other great features that help businesses grow.