Features .: VoiceMailTel FAQ

Can I also get a local number with VoiceMailTel?
Yes, we provide Local Numbers, too. We can provide local numbers in more than 90 area codes...

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Can I customize music-on-hold myself?
Yes, it's easy. Just log on your account and you can customize your music-on-hold by yourself...

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Can I forward my calls to an international number?
Yes, if one of your employees is travelling outside the borders of your country, you can...

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Can I forward my Toll Free number to my cell phone?
Yes, you can. This depends of the plan you chose. For example if you chose the local unlimited...

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Can I forward my voicemails to other people?
Yes, you can simply forward them to anyone you like the same way you would forward an email...

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Can I get multiple local numbers from different geographical areas?
Yes. You can order as many numbers from as many local area codes as you want.VoiceMailTel...

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Can I have custom music-on-hold?
Yes you can use any music you like for on-hold music. You can also have different music on...

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Can I have different Extensions and Mailboxes?
Yes, VoiceMailTel's service gives you a complete automated system with voice prompts, extentions,...

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Can I have different greetings play at different times of the day?
You can schedule your greetings in function of your business hours (during and after business...

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Can I have my VoiceMailTel number forwarded to a different phone during off-hours?
Yes, you can change your forwarding options according to the day of the week and time of the...

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Can I hear the voicemail as soon as I'm notified?
Yes. Once you get a notification, just log into your online portal account or open your email...

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Can I make international calls using my Toll Free number?
Yes. You can make calls to anywhere in the world and forward your calls to any international...

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Can I record my own greetings?
Yes, you can personalize greetings or use our professionally recorded greetings.

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Can I request a vanity phone number?
Yes, search for a custom Toll Free number instantly online on our Toll Free / Local Numbers...

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Can I see who's calling me if I'm on the road?
Yes, you can. The system broadcasts the callers' IDs whenever a call is forwarded to you, so...

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Can you help script my voicemail recordings?
Yes, VoiceMailTel can help you out with professional and powerful voicemail scripts and...

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Do I own the Toll Free number?
Yes, you do. After a number will be assigned to you, you will own it even if you decide to...

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Do our Toll Free Numbers ever expire?
VoiceMailTel's Toll Free numbers expire only in case you stop paying your bill and you did not...

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How are greetings recorded?
You can create your own greetings or use one of VoiceMailTel's talents like Allison Smith, Rory...

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How can I check my voice mail?
You can log onto your online account on our portal and set it up so that your voicemails...

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How can I forward calls to an international number?
The forward can be made exacly like you made it for a local number, but you have to specify the...

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How can I get a toll-free number?
You can choose a vanity number or you can get a default number from us. To see if the number...

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How can I know who called me if I didn't answer?
Thanks to My VoiceMailTel Portal and Voice Mail you will be able to check your messages...

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How can I make calls and check voicemail with my VoiceMailTel account when I'm traveling abroad?
You can use your virtual calling card by dialing your VoiceMailTel number, then access the...

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How does simultaneous call forwarding work?
You can set up your incoming calls to be forwarded to 3 different phone numbers at the same time.

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How long are my records of calls stored in my account?
VoiceMailTel offers you a 3 months time limit for calls storage.

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How long can a greeting be?
A greeting can be as long as 5 minutes, so you will be able to upload an informative and at the...

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How long can outgoing/incoming messages be?
Outgoing messages have no time restrictions, they can be as long as they want them to...

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How many messages can be stored in my mailbox and for how long?
There's a limit of 500 messages for your mailbox, and VoiceMailTel offers you a 3 months time...

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How many numbers can I forward calls to?
You can forward your calls to a total of 15 different phone numbers, chategorized by...

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How many voicemail messages can I receive?
Each extension can handle 500 voicemails for a time limit of 3 months.

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How will I be notified when I have a message?
The VoiceMailTel service will notify you when new voice messages are received. You can set your...

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Is there a record of mailbox usage and incoming calls?
Yes, our Call History feature allows you to check your records.

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What can I do to receive faxes?
For receiving faxes you will need to order another local number, diferent then the one you make...

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What do I do when calls are forwarded to me?
When a call is transferred to you it will be announced or screened. If you do not press any key...

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What is a vanity number?
A Vanity Number is a specific number you choose, to suit your needs the best.

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What is a Virtual PBX?
A Virtual PBX is an affordable alternative to the high costs of buying and maintaining a...

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What is an auto-attendant?
An auto-attendant is an advanced form of interactive voice response technology (IVR) in...

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What is Call Analysis?
The Call Analysis feature on your portal account helps you out with a professional and very...

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What is the Call Back Feature?
The VoiceMailTel Call Back feature is great for sales representatives, who can easily use the...

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What is the Call Forward feature?
Also known as Find Me/Follow Me. While callers are on hold listening to music, this feature...

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What is the Call History feature?
VoiceMailTel's Call History feature acts like apersonal assistant, following you around all day...

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What is the Call Transfer feature?
The VoiceMailTel Call Transfer is a feature that enables you to transfer your incoming calls to...

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What is the Call Waiting feature?
VoiceMailTel's Call Waiting service allows you to place a call on hold while you answer a...

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What is the difference between FindMe and FollowMe?
The major difference between FindMe and FollowMe is that FindMe is a multi-number locater...

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What is the Directory by Name feature?
With the VoiceMailTel Directory by Name feature, your callers will never suspect that you're...

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What is the Message Notification feature?
The VoiceMailTel Message Notification system allows you to receive messages when you're away...

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What is the Virtual Extensions feature?
Give callers automated company and service information through sub-menued extensions. This is...

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What is the Voicemail feature?
Whether you're in an office, working from home, or on the road, you can access your voicemail...

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What will the caller hear when placing a call?
The callers will be greeted by your preset call attendant.

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Where are my faxes and voicemail stored?
You can listen your voicemails by accessing your VoiceMailtel portal account and also you will...

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Where can I find a list of available numbers?
Just access our Toll Free / Local Numbers page and try the number you would like.

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Will I be able to check my messages whenever I want?
Yes, you can check your messages whenever it's convenient for you, and you won't have to worry...

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Will I be charged for Message Notification by email?
No, VoiceMailTel's Message Notification by email feature is FREE and it's included in all our...

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