Music on Hold

IT’S CALLED DEAD AIR. It’s when you have silence over the phone line. And it encourages callers to hang up. With VoiceMailTel’s Music on Hold feature, you won’t leave clients in silence any more. And you won’t leave them listening to an obnoxious radio station.

The Music on Hold feature gives clients the music or message you think is appropriate, so they know that the line hasn’t died. It makes a professional impression.

You reduce hang-ups. Most callers will hang up quickly when there’s silence on the line. VoiceMailTel’s Music on Hold assures callers that they haven’t been cut off so they’re more likely to stay on the line.

You sound professional. Music on Hold gives you a big-business image. With several types of music to choose from, you can customize the music to suit your company image. You can even upload your own music.

You can craft the message. Give your callers useful information by playing messages instead of music. You can give general company information, company news, or announce a new product.

DON’T WAIT FOR THE TECH DEPARTMENT to set it up. You can do it yourself. It’s simple, with VoiceMailTel’s Music on Hold feature.

WITH VOICEMAILTEL’S MUSIC ON HOLD, you treat customers how you would want to be treated. They get a bit of respect, not a silent line. You look professional.

What is Music on Hold?

• Callers who are holding or having their calls routed hear music or customized messages.

How does Music on Hold work?

• You decide whether to use the default messages and music, or whether to upload your own.
• Using your online portal, you select which message or music callers to each extension will hear.

Can I have music while callers hold?

Yes. You can play any music you like while callers are on hold.

You can even have different music at different extensions.

If you want more than music, you can create recordings that combine music with marketing messages.

 

Can I customize the music-on-hold feature myself?

Yes, it’s easy.

Just log into your account and you can customize your music-on-hold feature by yourself.

 

Can I create my own commercials and play them using the music-on-hold feature?

Yes.

You can upload your own recordings, or we can provide you with professional voices for your commercials.

Contact us today to find out more about VoiceMailTel’s Music on Hold feature.

Read about our other great features that help businesses grow.