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Directory by name

Overview

DON’T WANT TO PAY AN ARM AND A LEG FOR A DIRECTORY? The VoiceMailTel Directory by Name feature gives you a low-cost, high-quality alternative to expensive phone systems.

The Directory by Name feature allows your callers to dial the first 3 letters of a name to find matching extensions. It makes doing business with you easy.

You save money. Our virtual phone system offers a Directory by Name feature that sounds like expensive phone systems. But it’s not expensive.

You look professional. Many small companies have manually recorded phone directories that tell callers how small they really are. With VoiceMailTel’s Directory by Name you sound like a large, professional company. Your caller simply dials the name, and your Directory by Name then announces matching names and extensions.

You can do it yourself. You choose which extensions to include in the directory then a setup wizard guides you through the process. Because the directory is auto-generated,your setup time is short. When you add new mailboxes, the directory is automatically updated.

DON’T WAIT FOR THE TECH DEPARTMENT to set it up. You can do it yourself. It’s simple, with VoiceMailTel’s Directory by Name feature.

How it works

WITH VOICEMAILTEL’S DIRECTORY BY NAME, you make it easy for callers to do business with you. You look professional.

What is Directory by Name?

  • It’s an automated directory that allows callers to enter the first three letters of a name, then be given corresponding names and extensions.

How does Directory by Name work?

  • When the caller selects the option to use the Directory by Name, the caller is asked to enter the first 3 letters of the party’s name.
  • The name and extension of matching parties will be announced to the caller.

FAQ

What is the Directory by Name feature?

The VoiceMailTel Directory by Name feature is a low-cost alternative to expensive phone systems. But your callers will never know the difference.  

With your Directory by Name, callers dial the first 3 letters of a name, and are then given matching names and extensions.

 

Is it difficult to set up the Directory by Name feature?

No.

The directory is auto-generated, making the setup time very short.

 

How many names can I enter in my Directory by Name?

You can add as many names as there are extensions.

 

How do I manage Directory by Name?

It’s very easy.

  • Access your VoiceMailTel portal.
  • Go to System.
  • Go to Directory by Name.
  • Enter the employee or department for each extension.
  • The Directory by Name will match these to caller requests.

 

Contact us today to find out more about VoiceMailTel’s Directory by Name feature.

Read about our other great features that help businesses grow.