Auto Attendant

NO RECEPTIONIST? NO PROBLEM. VoiceMailTel’s Auto Attendant feature greets your callers professionally.

The Auto Attendant feature (also known as automated attendant, call attendant, or main greeting) guides callers to the extensions they want. No receptionist required.

You save money. With VoiceMailTel’s Auto Attendant feature, there’s no need to purchase a phone system to answer and route your calls. You get a professional image without the need for expensive equipment.

You save time. You decide when you can or can’t respond to calls. And when you can’t, you decide the message callers get and how to route their calls.

You personalize the message.

• Record greetings with your own voice; or
• Use our professional recording service (send us the scripts and we do the rest); or
• Use our FREE computer-generated voices.

DON’T WAIT FOR THE TECH DEPARTMENT to set it up. You do it yourself. It’s simple, with VoiceMailTel’s Auto Attendant feature.

WITH VOICEMAILTEL’S AUTO ATTENDANT, your customers get a professional greeting, wherever you are. It uses your personalized menu to answer calls, then directs callers to the correct person or department. You look professional.

What is Auto Attendant?

• Auto Attendant is a tool that gives your office the professional touch. It helps you sound like a big business.

How does Auto Attendant work?

• If you don’t answer, your Auto Attendant can transfer the call to your cellphone, or any other phone. Anywhere.
• Use your Auto Attendant to help customers. Make recordings that give business hours, directions, job postings, and answers to frequently asked questions.
• Auto Attendant saves you time by automating functions such as telephone registration. Callers simply use the key pad to register or check grades.

What’s the default Auto Attendant message?

The default Auto Attendant message is:

“Welcome! If you know the extension of the person you want to reach please enter it now. To access the company directory press 4, or wait for an operator to respond.”

How do I record my own message for the Auto Attendant?

Call your main number and follow these steps:

1. Press * then wait for the message to start
2. Press 5 then wait for the message to start
3. Enter extension 200
4. Enter the extension password
5. Press 1, then record the message

Can I get a professional voice for my Auto Attendant?

Yes.

Visit the IVR & Auto Attendant page to learn about the professional voices we offer.

I have already recorded my message, how do I upload it?

Send your message to us at support@voicemailtel.com (if possible, as a .wav file). We will upload it to your account.

Contact us today to find out more about VoiceMailTel’s Auto Attendant feature.

Read about our other great features that help businesses grow.